About

I am the founder of RGJ MARKET, a human-centered strategy and transformation platform focused on reshaping work practices and building organizations designed to execute—not just plan.

I write about human-centered strategy, transformation, and how work actually gets done. My perspective is shaped by leadership experience in luxury retail, organizational research, and advisory work across strategy, human performance, and organization design.

In this newsletter, you will find:

• Essays, business reviews and thought pieces from my point of of view
• Challenging comfortable assumptions and questioning popular management orthodoxies
• Research-informed perspectives on human performance systems
• Applied frameworks for organization design and operating model alignment

Why subscribe?

If you are a leader, operator, or strategist navigating sustained change, this platform is designed to sharpen how you think about transformation—not abstractly, but structurally.

If this thinking is useful, consider subscribing to get full access and follow future pieces.

In parallel, I am also the founder and president of Luxury Retail Market (LRM), a nonprofit organization dedicated to research, education, and industry dialogue in luxury retail. LRM focuses on elevating talent, advancing best practices, and shaping the future of the luxury retail workforce.